Scenario: Global Internet Disruption

Scenario: Global Internet Disruption

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Description: Amsterdam , 12 December 2010 – A terrorist attack on the AMX-IX intercontinental Internet hub has cut down the Internet throughout Europe. The fallout stresses the other hubs,resulting in an approximate two-day “Internet vacuum” in much of the world. Mobile devices lack international calling capabilities or access to email.

Online booking tools have become useless; risk management programs and duty of care are severely compromised...

 
Author: Wybren Meijer (Fellow) | Visits: 1490 | Page Views: 1492
Domain:  Business Category: Management Subcategory: Planning 
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Short URL: http://business.wesrch.com/pdfBU1H5H6NAGAWW

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Contents:
T104 Global Disruption of the Internet
Scenario Designer / Lead Facilitator: Wybren Meijer Strategy Advisor, Scenario Planning Futureconsult Session Facilitators: Thomas Lundberg and Diederik Banken

Scenario: Internet Disruption Scenario: Internet Disruption
Amsterdam , 12 December 2010 � A terrorist attack on the AMX-IX intercontinental Internet hub has cut down the Internet throughout Europe. There are only 10 intercontinental Internet hubs globally. The fallout stresses the other hubs, resulting in an approximate two-day "Internet vacuum" in much of the world. Mobile devices lack international calling capabilities or access to email. Online booking tools have become useless; risk management programs and duty of care are severely compromised.

Terrorists attack AMSIX
Massive damage to Europe's largest Internet hub

X
� Unknown cost of AMSIX bombing p � French police loses terrorist data � No Internet bookings �245.8 million people unable to access Internet � Skype down throughout Europe, CISCO systems Amsterdam without connection � Prognosis: Two days for Internet to recuperate � Board games register massive sales

What implications do you see for this scenario? this scenario?

Global disruption Gl b l di i of the Internet

(Rule: No insight is wrong!) (Rule: No insight is wrong!)

What implications do you see for this scenario? this scenario?
Travelers stranded
Global disruption Gl b l di i of the Internet Can t Can't book travel

(Rule: No insight is wrong!) (Rule: No insight is wrong!)

Duty of care impacted

What implications do you see for this scenario? this scenario?
Travelers stranded
Global disruption Gl b l di i of the Internet Can t Can't book travel

Per diem costs go up t

Lose potential customers

Surge in S i 24-hour service charges

Data security compromised

Complaints

(Rule: No insight is wrong!) (Rule: No insight is wrong!)

What consequences does this scenario have for your own i h f organization? organization? Write a strategic memo to your CEO to prepare for the future!

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